Steppe Stories

Support

Found a bug, lost your progress or have an idea? Write to us — we read every message and usually reply within 2–3 days.

To help us sort things out faster, please include your device model, iOS version and the level number.

Frequently asked questions

Where is my progress saved?

Progress is stored only on your device. There are no accounts, so deleting the app also deletes your progress.

Does the game need the internet?

No, you can play offline. An internet connection is only needed to watch an ad and continue a lost level.

Why do I see an ad?

Ads appear only when you press “Watch ad” after losing a level, to get extra moves. The game never shows ads on its own.

An ad finished but I didn't get the reward

The reward is given only after the ad is watched to the end. If it was, but nothing happened, write to us with the time and level number.

Are there in-app purchases?

No. Coins and boosters are earned by playing.